Help and advice

Access a range of advice and support, including helplines and guidance on social security payments and grants that may be available to you.

Our food banks and support services are here to help, acting with respect and without judgement.

A Trussell volunteer sits at a desk, speaking on the phone while writing notes.

Advice helplines

If you’re worried about money and struggling to afford the essentials, you can contact a free helpline for personalised support.

If you live in England or Wales

A trained Citizens Advice advisor can help with:

– Navigating the social security system.
– Identifying any grants you may be eligible for.
– Access to emergency support if you can’t afford the essentials.
– Referrals for mental health information and support.

Call for free on 0808 208 2138

View options for support communicating on the phone

If you live in Northern Ireland

A trained NI Advice advisor can help with:

– Maximising your income.
– Navigating the social security system.
– Identifying any grants you may be eligible for.
– Specialist debt and budgeting advice.

Call for free on 0800 915 4604

If you live in Scotland

The Independent Food Aid Network can direct you to guidance on:

– Applying for grants.
– Social security eligibility checks.
– Debt advice.
– Hardship payments.
– Social security claims.

Financial support

Find out which social security payments and financial support you may be eligible for.

Benefits calculator

Social security provides financial support to certain people on low incomes, or to meet specific needs. Find out which social security payments you may be eligible for.

Energy bill support

If you need support with your gas and electricity bills, find out who to contact for help.

Grants search

A grant is financial assistance given by a charitable organisation. Find out which welfare grants may be available to you by using the grants search tool.

Get emergency food

If you need help, your local food bank can provide an emergency food parcel. We can help you find out where to get a food voucher for emergency food.

Find a food bank

Two men packing bags of food at Bradford food bank